How Our SNP Model of Care Supports You

2025 Performance Highlights

Our Medicare Advantage Special Needs Plan (SNP) is designed to support members with complex or ongoing health needs. We do this through a Model of Care—a person-centered approach that helps coordinate services, improve health outcomes, and make care easier to navigate.

What Is a Model of Care?

Our Model of Care focuses on:

• Coordinated care across doctors, hospitals, and pharmacies
• Personalized care plans based on your needs and goals
• Follow-up support after hospital stays or major health changes
• A team-based approach to managing your care

This model helps ensure you receive the right care, at the right time.

How Did the Plan Perform?

We are proud to share that the plan demonstrated strong overall performance this year.

Goals Met

• Medication Review | Members received medication reviews to ensure prescriptions are safe, effective, and working well together.
• Adult Preventive Care Visits | Providers helped make sure members had visits regularly. These visits help find health concerns early and support long-term health and wellness.
• Understanding Daily Living Needs | Members completed assessments to help the care team understand how they manage daily activities. This information helps create a care plan that supports independence and quality of life.
• Follow Up After Care Transitions | Members received timely follow up after hospital discharges, helping reduce readmissions and support recovery.

Opportunity Identified

Hospital Admissions | The plan is focusing on additional ways to support early care and coordination to help members stay healthy and avoid unnecessary hospital stays.

What This Means for You

These results show that our plan delivers reliable care with a strong commitment to continue to improve services for our members. We remain committed to supporting you by continuing to strengthen care team collaboration to better support your needs, and tailoring our services using performance results and ongoing member feedback.

Thank you for being a valued member of our health plan—we look forward to continuing this journey with you.

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